15 March 2020 Blog Post: Important Notice To Our Patients
At Santa Monica Primary Care our mission is to provide for your health and safety in the best manner that we can. To this end, I have made the difficult but necessary decision to suspend all of our in-office operations beginning Monday March 16th, 2020 and into the foreseeable future. We will move our clinical care to a telehealth and video conferencing platform.
For those of you already scheduled for a face-to-face in office visit, you will be able to keep your current appointment but that will become a telehealth consultation. In the case of those awaiting their routine annual evaluation, that can take place over video conferencing. Laboratories that need to be drawn can be performed at an outside contracted LabCorp site – although I would recommend that you call first to find times when there are few other patients likely to be there.
As those of you who have followed my regular #COVID-19 updates, you will know that we are in the midst of a dynamic pandemic. Our goal is to minimize the exposure risk to our patients, the community and in particular to protect the most vulnerable.
While our in office operations will be closed to patients, we will remain fully staffed to respond to your needs. Although the manner in which you receive care will be different, be assured that you will continue to get the high quality, serious, and considered care that you have come to expect from our office.
Please understand that we will not be scheduling any face-to-face appointments until further notice. We simply cannot estimate when we will be able to accommodate face-to-face visits. As we learn more, please follow us on social media (Facebook, Instagram and/or Twitter). When we signal that we have resumed normal operations, you will then be able to call to schedule an in office appointment.
We sincerely apologize for the further disruption we may have caused. We very much appreciate your patience and understanding. We look forward to inviting you back into the office as soon as possible.
𝗦𝗶𝗴𝗻 𝗨𝗽 𝗳𝗼𝗿 𝗢𝘂𝗿 𝗡𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿
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